Saturday, April 12, 2014

How Game of Thrones is similar to the addiction treatment field

Marketing addiction treatment can be, at times, brutal—OK, not as brutal as, say, living in the world of Game of Thrones, but as I recently watched the latest episode some resemblances to the field came to mind.

Regional fiefdoms. In GOT, Westeros is divided into seven kingdoms that, while united, are always fighting over territory and treasure. The American addiction treatment space is similar. Many centers have a strong regional footprint. If a potential competitor attempts to move in, the local provider might push back with lawsuits related to certificates of need or even quietly foster NIMBY concerns in the community (such behind-the-scenes maneuvering befitting Lord Varys). It would be wise for all of Westeros to come together, however, as the White Walkers of the north are threatening doom to all, and we’ve known for years that the addiction treatment field would accomplish much more behind a united front rather than our current alphabet soup of associations, affiliations, and credentials.

A nation awash in alcohol. Everywhere you turn in Westeros, just like the United States, you’ll find alcohol—and lots of it. Those who don’t drink are often viewed suspiciously (although notably sober Roose Bolton’s treachery at The Twins certainly enhances that stereotype). Not surprisingly, alcohol consumption ruins both fictional and real lives all too often, likely playing some role in the downfall of Robert Baratheon and another Westerosi king (no spoilers!).  

The importance of brand identity. Each house in Westeros has a unique sigil that communicates a message. The Tyrells of Highgarden fittingly feature a rose as their emblem. The Targaryens display their affiliation with dragons. Similarly, addiction treatment centers have developed a whole range of logos to illustrate their connections with the oceans, mountains, deserts, etc. 

The Wall. A 700-foot-high, 300-mile-long ice wall separates magical, mischievous Northern Westeros from the seven southern kingdoms. In America, the wall isn’t physical but virtual—as in the wall providers have to climb to be fairly reimbursed for services. Few are able to cross The Wall, and treatment centers of all types struggle with negotiating fair contracts with third-party payers.

The haves and the have-nots. Westeros has a strong caste system—lords, ladies, and knights live well, while just about everyone else struggles from day to day. In the addiction treatment market, we have a similar dichotomy. Private-pay opportunities allow the well-to-do access to cutting-edge care and long lengths of stay, while limited, if any, third-party and government reimbursement hampers the care that everyone else can access. Thankfully, our country is blessed with excellent providers at all points of the socioeconomic spectrum, but the rich certainly have easier access to treatment.

Hope. The winds of change are blowing through both Westeros and America. Daenerys Targaryen aims to restore justice and order to a largely lawless and corrupt nation, and advocates have fought hard to ensure parity legislation and the Affordable Care Act provide greater opportunities to access care for millions of Americans. But it’s not just princesses and princes (don’t discount the potential of Tyrion Lannister!) that can make a difference. As we’ve seen with John Snow in GOT, everyone has the potential to change the world.